Amir Ashraff (Cikgu Amir)
Organizational Development Specialist

AmirAshraff.

Leadership & Corporate Culture Coach  ·  Corporate Trainer  ·  Speaker

I teach teams new sales techniques, show them how to deliver top-notch customer service, and guide leaders through the complexities of their industry. I'm passionate about helping people succeed and grow.

20+organisations trained
70+training programmes
13311HRD Corp Trainer ID
AeonSunway2nd StreetVapor AsiaNanostixStone EmpireHealth LaneBzi BeeStar GloryBlowfishHappy ApparelSpectacleXAqinaSenhengCare ClinicsCeria 99Vinda MalaysiaYKS Hardware StoreCommon GroundAbensonAeonSunway2nd StreetVapor AsiaNanostixStone EmpireHealth LaneBzi BeeStar GloryBlowfishHappy ApparelSpectacleXAqinaSenhengCare ClinicsCeria 99Vinda MalaysiaYKS Hardware StoreCommon GroundAbenson
My approach

Behaviour first. Slides second.

The goal of training isn't a certificate. It's people doing things differently on Monday morning.

Diagnose

Start from your real friction points and goals, not a generic syllabus.

Practise

Role-play, simulations and games, so people try new behaviour in the room.

Apply

Tools and scripts that go straight back to the sales floor or the office.

Measure

Look for behaviour change and business results, not just attendance.

Cikgu Amir presenting
With a retail team after training
Speaking at a session
Coaching participants in a workshop
In the room

Energetic, practical and built for Malaysian workplaces

From the shop floor to the boardroom: sessions mix sales psychology, NLP communication and real workplace cases with hands-on practice.

  • Delivered in English or Bahasa Melayu
  • Grounded in real retail and operations experience
  • Tailored with examples from your industry

About Amir →

Credentials

Certified and accredited

HRD Corp Accredited Trainer, Certified NLP Practitioner, Google and Gemini Certified Educator, Microsoft Elevate Educator Expert, Canva Teacher Essentials, and Inside LVMH Gold.

All qualifications →
HRD Corp Accredited Trainer, ID 13311
Microsoft Elevate Educator Expert 2026-2027
Gemini Certified Educator
Google for Education Certified Educator Level 1
Google for Education Certified Educator Level 2
Canva Teacher Essentials Certification
Inside LVMH Retail Expert Gold
Inside LVMH Luxury Expert Gold
Signature programmes

Popular with HR and L&D teams

All 70+ programmes →
LEADERSHIP · 2 Days (16 Hrs)

First Time Leader? No Worries: Leadership Essential Skill

Designed specifically for newly promoted supervisors and managers, this program bridges the critical gap between individual contributor and effective people…

Details →
LEADERSHIP · 2 Days (16 Hrs)

Leader as Coach: Empowering Teams for High Autonomy

Micro-management creates operational bottlenecks and restricts organizational agility. This program guides team leaders through the transition from…

Details →
CUSTOMER SERVICE · 2 Days (16 Hrs)

Service Recovery Mastery: Turning Angry Clients into Brand Advocates

Service failures are inevitable, but a mismanaged service recovery can permanently alienate a valuable client. This intensive training equips service teams…

Details →
SALES · 2 Days (16 Hrs)

Psychology of Closing: Consultative Sales for Complex Deals

Closing complex, high-stakes deals requires moving away from pushy sales tactics toward a value-driven, consultative approach. Drawing on applied behavioral…

Details →
COMMUNICATION · 2 Days (16 Hrs)

Persuasive Presence: NLP-Powered Executive Speaking

Strong executive presence requires the ability to command attention, inspire confidence, and articulate complex strategic visions effortlessly. Utilizing…

Details →
ARTIFICIAL INTELLIGENCE · 2 Days (16 Hrs)

The Google AI Advantage: Enterprise Productivity with Gemini

Leveraging Gemini natively within Google Workspace creates an interconnected, highly productive digital ecosystem. Designed by a Google Certified Educator,…

Details →

The organisations succeeding are not those testing the most models, but those investing in the people who can scale them.

— Amir Ashraff, The 2026 Corporate Training Blueprint

Let's build a team that performs.

Tell me about your team and goals. I'll suggest a programme, talk or coaching plan that fits.